3333bct Privacy Policy

01Data We Collect

3333bct collects personal data that is necessary to operate the platform, verify player identities, process financial transactions, and comply with applicable legal obligations. We collect data directly from you when you register, make deposits or withdrawals, contact support, or interact with the platform. We also collect certain data automatically through your use of the site.

Registration and Account Data

When you create a 3333bct account, we collect the following information:

• Full legal name as it appears on your official identity document;
• Date of birth (to verify the 18+ age requirement);
• Residential address, including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or elsewhere in Bangladesh;
• Email address used for account communications;
• Mobile phone number registered in Bangladesh;
• Username and encrypted password (passwords are never stored in plain text).

KYC and Identity Verification Data

As part of 3333bct's mandatory Know Your Customer (KYC) process, we collect copies of identity documents including Bangladesh National Identity Cards, Bangladeshi passports, and driving licences bearing the holder's date of birth. We may also collect proof of address documents such as utility bills or bank statements issued in Bangladesh. KYC data is used solely for identity verification purposes and is handled with the highest level of security.

Financial Transaction Data

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard, we collect transaction reference numbers, payment method identifiers, transaction amounts in Bangladeshi Taka (৳), timestamps, and transaction status records. We do not store full card numbers or mobile banking PINs. Payment credentials are handled directly by the respective payment service provider under their own security and privacy protocols.

Usage and Behavioural Data

We collect data about how you use the 3333bct platform, including pages visited, games played, bet amounts and outcomes, session durations, login timestamps, device type, browser type, operating system, and IP address. This data is used for platform optimisation, responsible gaming monitoring, fraud detection, and security analysis.

Communications Data

If you contact 3333bct through our support channel at [email protected] or via live chat, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide. These records are used to resolve queries, improve service quality, and maintain audit trails where required.

02How We Use Your Data

3333bct processes your personal data only for defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described in this Privacy Policy. The primary purposes for which 3333bct processes personal data are as follows:

Marketing Communications

3333bct will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive such communications during registration or via your account settings. You may withdraw your marketing consent at any time by updating your communication preferences in your account dashboard or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred prior to withdrawal, and it does not impact your ability to use the 3333bct platform.

Automated Decision-Making

3333bct uses automated systems for certain processes, including fraud detection, responsible gaming monitoring, and bonus eligibility checks. Where an automated decision produces a significant effect on your account — such as a withdrawal hold or account restriction — you have the right to request human review of that decision by contacting [email protected] with the subject line "Automated Decision Review Request".

03Data Sharing

3333bct does not sell, rent, or trade your personal data to third parties for commercial purposes. However, in order to operate the platform and comply with our legal obligations, we share certain categories of data with trusted third parties in the circumstances described below.

Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, and banking partners such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Data shared with payment providers is limited to what is strictly necessary to complete the transaction. Each payment provider operates under its own privacy and security protocols.

KYC and Identity Verification Partners

3333bct may use third-party identity verification services to assist with KYC processing. Where this is the case, identity documents and personal data shared with such providers are subject to binding data processing agreements that restrict their use to verification purposes only. These providers are not permitted to retain, re-use, or independently process your KYC data.

Game Content Providers

Games available on the 3333bct platform are supplied by third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, Microgaming, NetEnt, and Spribe. To deliver game content and maintain fair-play integrity, these providers may receive a unique player identifier and session token. They do not receive your full name, contact details, KYC documents, or financial data. Game providers are contractually prohibited from using player identifiers for any purpose other than game delivery and integrity compliance.

Legal and Regulatory Disclosure

3333bct may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so. This includes disclosures made in connection with anti-money laundering investigations, fraud investigations, or court orders. In such cases, 3333bct will disclose only the minimum data required to satisfy the legal obligation and will, where permitted by law, notify the affected player of the disclosure.

04Cookies & Tracking

3333bct uses cookies and similar tracking technologies to operate the platform, maintain session state, analyse usage patterns, detect fraud, and deliver a personalised experience. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that store your language and currency display preferences. Essential cookies cannot be disabled without impairing platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the 3333bct platform — which pages are visited most, how long sessions last, and where users drop off during registration. This data is used to improve the platform experience. Analytics cookies are non-essential and can be declined.
• Responsible gaming cookies: Used to maintain session limits, time-on-site reminders, and self-exclusion states. These are considered essential to the responsible gaming framework and are always active for registered players.
• Marketing cookies: Used only if you have consented to receive personalised promotions. These cookies track which offers you have seen and whether you have interacted with promotional content. Marketing cookies can be withdrawn at any time via your account communication preferences.

Managing Cookie Preferences

Non-essential cookies can be managed through your browser settings. Most modern browsers allow you to block or delete cookies on a per-site basis. Note that blocking essential cookies will prevent certain core platform features — such as maintaining a logged-in session — from working correctly. 3333bct does not use browser fingerprinting or supercookies that persist after standard browser cookie deletion.

Third-Party Analytics

Where third-party analytics tools are used to process usage data collected via cookies, such tools are configured to anonymise IP addresses before processing and are prohibited from using 3333bct player data for any purpose other than providing analytics services to 3333bct. No raw, personally identifiable usage data is shared with analytics providers.

05Data Security

3333bct employs a comprehensive set of technical and organisational security measures to protect the personal data of Bangladesh players against unauthorised access, disclosure, alteration, or destruction. Our security practices are reviewed and updated regularly to address evolving threats.

Technical Security Measures

• SSL/TLS encryption for all data in transit between players' devices and the 3333bct platform;
• AES-256 encryption for personal data and KYC documents stored on 3333bct servers;
• Password hashing using industry-standard bcrypt or equivalent algorithms — plain-text passwords are never stored;
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised login;
• Intrusion detection systems and continuous network monitoring for unusual access patterns;
• Regular penetration testing conducted by independent security professionals;
• Segregated access controls ensuring that employees can only access the data necessary for their specific role.

Organisational Security Measures

Access to personal data within 3333bct is restricted on a need-to-know basis. Staff who handle KYC documents, financial records, or player support data are subject to confidentiality obligations and regular data-handling training. 3333bct maintains an internal data breach response procedure — in the event of a confirmed data breach that is likely to result in risk to affected players, we will notify impacted players without undue delay and take immediate remediation steps.

Player Responsibility

While 3333bct takes extensive measures to protect your data at the platform level, the security of your account also depends on the steps you take. You are responsible for choosing a strong, unique password for your 3333bct account, keeping your login credentials confidential, logging out of shared devices after your session, and notifying 3333bct immediately if you suspect unauthorised account activity. 3333bct support is reachable at [email protected] at any time.

06Data Retention

3333bct retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with legal and regulatory obligations, or to resolve disputes and enforce agreements. Once data is no longer required for any of these purposes, it is securely deleted or irreversibly anonymised.

Retention Periods by Data Category

Following the expiry of the applicable retention period, personal data is permanently deleted from 3333bct's active systems and any backup systems on their next scheduled purge cycle. Anonymised or aggregated data that cannot be used to identify any individual may be retained beyond these periods for statistical and analytical purposes.

07Your Rights

As a player on the 3333bct platform, you hold a number of rights with respect to the personal data we hold about you. 3333bct is committed to respecting and facilitating these rights in a timely and transparent manner. To exercise any of the rights described in this section, contact [email protected] with the subject line "Data Rights Request" and a clear description of your request.

Right of Access

You have the right to request a copy of the personal data that 3333bct holds about you. Upon receiving a verified access request, 3333bct will provide a structured summary of your data within 15 business days. This summary will include the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.

Right to Rectification

If any personal data held by 3333bct is inaccurate or incomplete, you have the right to request that it be corrected. For most account data, you can update your information directly via your account settings. For KYC-related data that requires document re-submission, contact [email protected] to initiate the correction process.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other lawful basis for continued processing. Note that certain categories of data — such as KYC records and financial transaction logs — must be retained for defined periods to satisfy legal obligations, and erasure requests for such data may be partially or fully declined where a legal retention obligation exists.

Right to Restrict Processing

Where you contest the accuracy of your data, object to its processing, or have submitted an erasure request that is under review, you may request that 3333bct restrict processing of your data to storage only while the matter is being resolved. 3333bct will confirm the restriction in writing and lift it only with your consent or upon resolution of the outstanding matter.

Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. To exercise this right, update your communication preferences in your account dashboard or contact [email protected]. Marketing communications will cease within 5 business days of your objection being received and confirmed.

08Policy Updates

3333bct reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, platform functionality, or business operations. When changes are made, the "Last updated" date at the top of this page will be revised accordingly.

Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to that data — 3333bct will notify registered players via the email address on file before the changes take effect. For minor or clarifying amendments that do not materially affect your rights, notification by update to this page is sufficient.

Your continued use of the 3333bct platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a revised Privacy Policy, you should cease using the platform and may request account closure by contacting [email protected]. Account closure requests submitted on the basis of a Privacy Policy disagreement will be processed promptly, and any verified real-money balance will be returned to your payment method on file.

Previous versions of the 3333bct Privacy Policy are available upon written request to [email protected]. We maintain an archive of prior policy versions for transparency and accountability purposes.